Currently our average delivery time in India is around 4 days and outside of India is 18 days.
You will get an email and SMS with the tracking details as soon as the product is shipped. You can also track your order by logging into you Craftsvilla account.
We deliver to over 100 countries globally including USA, UK, Australia and Canada
We have a 100% Buyer protection policy wherein you can return the product for any reason whatsoever. You can ship it back to us within 7 days and get a full refund
Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. We will pickup up the product from your doorstep if the pincode is serviceable. In case we can’t pickup, our team will reply to you with an email, containing instructions and return shipping address to which you need to send back the product within 10 days.
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.
Cash on Delivery
Net Banking, Debit cards/ Credit Cards (Visa, MasterCard, American Express, Diners Club cards accepted)
International Credit Cards
Immediately after you make a purchase, an invoice with your payment details and a unique payment ID will be sent to you. In case of any issues, our customer care would be happy to help you.
You pay through our secured Payment Gateway and all data is transferred through high level encryption technology. We guarantee your payments are 100% safe with us and the details are never shared with anyone during the payment process.
Craftsvilla celebrates everything ethnic and is designed to capture the essence of India by connecting local artisans and designers directly to global customers. We believe in catering to the diverse preferences of our customers and ensuring a great online shopping experience. Craftsvilla.com helps customers discover and buy products that are not easily available to them today. We, at Craftsvilla — the largest online ethnic store, take pride in our roots. So, if you are looking for anything Indian that is top quality, yet affordable, Craftsvilla.com is the best online marketplace for you to shop from. We cater to the masses with an enviable collection of ethnic products including Sarees, Lehengas, Salwar Suits, Men’s Kurtas, Kurtis, Jewellery and Accessories.
If your heart beats for the timeless saree, you can feast on our rich collection of Designer Sarees, Kanchivaram Sarees, Wedding Sarees and Bollywood Sarees. We also boast of an exquisite collection of Lehengas including Designer and Bridal Lehengas. Those who are comfortable with salwar suits need not lose heart. Craftsvilla.com lets you choose from a treasure trove of elegant Anarkali Suits, trendy Palazzo Suits and stylish Straight Suits. Since we believe in fashion inspired by ethnic style, we also boast of a wide collection of Men’s Kurtas, Party Dresses, Gowns, etc.
To complete your look, choose from our to-die-for-collection of stylish accessories. We also bring to you an assortment of fashionable ethnic jewellery online from a collection of traditional and contemporary Earrings, Necklaces, Mangalsutras and more. Your look is never complete without that perfect bag that carries all your essentials. You can pick up whatever suits your needs from our impressive collection of Clutches, Designer Bags, Pouches and Eco-Friendly Bags. A good shoe goes a long way and our range of Men’s and Women’s footwear brings you closer to finding that perfect fit. Craftsvilla.com not only caters to your fashion needs, but offers a complete online shopping experience with its range of Kitchen Accessories and Home Décor. We also bring you closer to nature with our range of organic Body and Hair Care products.
Staying true to our commitment of taking Indian ethnic fashion to every corner of the world, we have launched the Craftsvilla shopping app for those who love to shop on the go! Craftsvilla.com is not just about a memorable shopping experience, it also offers customer-friendly services so that you can enjoy the best deals and awesome discounts on all products. Customer satisfaction is something we swear by and that is why we offer free shipping and CoD facilities on most of our products. We also ensure 100% security on payment gateways. We make online shopping a dream with multiple payment options, timely delivery and a prompt customer care service. We also offer reverse pick-up services and easy refund policies. So, hangout on Craftsvilla.com, your one-stop destination for ethnic shopping in India.