We deliver in India within 10 days and outside of India within 21 days. Currently our average delivery time in India is around 4 days and outside of India is 18 days
You will get an email and SMS with the tracking details as soon as the product is shipped. You can also request the seller for a
faster shipping by clicking the ‘Contact Seller’ button on the product page after you place the order
We deliver to over 100 countries globally including USA, UK, Australia and Canada
We have a 100% Buyer protection policy wherein you can return the product for any reason whatsoever. You can ship it back to us within 14 days and get a full refund
Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product within 7 days.
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.
Cash on Delivery
Net Banking, Debit cards/ Credit Cards (Visa, MasterCard, American Express, Diners Club cards accepted) International Credit Cards
You will receive an email with your payment details immediately after you make a purchase. In case of any issues our customer care would be happy to help you
You transparently pay through our Payment Gateway and all the data is transferred through high level encryption technology. We guarantee you, your payments are 100% secured with us and your payment details are never shared with anyone during the payment process
Please Note : Picture shown here is for reference only. Actual products may differ slightly in appearance and colour to images shown.
The necklace is made with bend tube, bindhi ball & orange ghunghroo on gear wire. It comes with an adjustable back chain. Ghunghroo is available in different colours. Item is made on order. This will take about seven days from the date of order. Price shown in my listing is only for the necklace. Please do contact me for the shipping cost. Shipping policy All my items carry shipping charges with discount rates (15 -20%). Domestic and international items will be shipped by services provided by DHL. Domestic standard shipping- The buyer should receive the order within 24 - 48 hrs from the shipping date. International standard shipping - The buyer should receive the order within 48 - 52 hrs from the shipping date, although it may take longer depending on custom delays. If you require expedited shipping, please contact me and we can arrange that prior to purchase. For overseas shipment please be aware that Simon & Sarah is not in any form or shape responsible for any additional taxes / duties applied by the receiving country. These fees are totally payable by the purchaser. Please note, no shipment will occur until payment has been received. Payment policy Credit cards, debit cards & net banking are the payments accepted by us. I do expect payment within one week of purchase and if not , I do reserve the right to cancel the sale. I want to be flexible, so please send me a message if arrangements need to be made. Returns and exchanges Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order (shipping at buyer's expenses). If your order has shipped and cannot be modified, you may refuse the package or return it. If the item you wish to return doesn't have an exchange option, you'll need to return the original item and place a new order (shipping at buyer's expenses). If your item is damaged or if you received a wrong item, you will receive a replacement item (shipping free). You'll need to return the original item within 30 days of shipment to avoid being charged for both the original and exchange items. If you're exchanging for a different size, we'll cover any cost increase. Otherwise, if the new item costs more, we'll charge you for the difference in price. We'll refund you the difference if the new item costs less.