We deliver in India within 10 days and outside of India within 21 days. Currently our average delivery time in India is around 4 days and outside of India is 18 days
You will get an email and SMS with the tracking details as soon as the product is shipped. You can also request the seller for a
faster shipping by clicking the ‘Contact Seller’ button on the product page after you place the order
We deliver to over 100 countries globally including USA, UK, Australia and Canada
We have a 100% Buyer protection policy wherein you can return the product for any reason whatsoever. You can ship it back to us within 14 days and get a full refund
Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product within 7 days.
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.
Cash on Delivery
Net Banking, Debit cards/ Credit Cards (Visa, MasterCard, American Express, Diners Club cards accepted) International Credit Cards
You will receive an email with your payment details immediately after you make a purchase. In case of any issues our customer care would be happy to help you
You transparently pay through our Payment Gateway and all the data is transferred through high level encryption technology. We guarantee you, your payments are 100% secured with us and your payment details are never shared with anyone during the payment process
Please Note : Picture shown here is for reference only. Actual products may differ slightly in appearance and colour to images shown.
Party wear Excellent Gift to Your Beloved one Color may vary slightly from the actual product because of Monitor/ Screen resolution differences. Kindly please note that box is not provide with all the Jewellery items, it varies from item to item. Customer Services Our goal is to provide best quality goods at best possible prices. for us our customer & service to our valued customers comes first. You can contact us by clicking on “ ask seller a question”. All queries are replied promptly. There might be cases due to high velocity of transactions that it might sometimes take more than 24 hours to respond back. Jewellery Care: *Avoid from contact of Organic Chemicals i.e. Perfume, Sprays, Water. *Avoid using velvet boxes for Storing Jewellery. *Keep Jewellery in airtight Boxes. *Wipe Jewellery with a soft cotton cloth. *Jewellery needs care as it is delicate in nature therefore one needs to handle the jewellery pieces in a proper way. *While storing the jewellery pieces makes sure the jewellery is dry. *This helps retain a longer jewellery life Feedback Feedback and DSR (Details Seller Ratings). We strive for 100% customer satisfaction & we love to leave Positive feedback to our buyers. DSR are extremely important to us as better DSR score affect our search placement on craftsvilla.com Dispatch Schedule All orders will be dispatched maximum 3 working days or earlier. Please check the parcel for any physical damage or tempering before accepting delivery of the same. We deliver items using couriers listed on craftsvills.com however there may be some possibility of delay by the courier companies as we have no control over them. So kindly do not post negative/ neutral feedbacks. Shipping time and duration does not include any Public Holidays & Strikes, etc. We reserve the right to use courier service of our choice. If you place an order on Saturday’s after 4pm we will ship out following Monday. We do not ship on Holidays. We ship anywhere in India. If you are not receiving the items in 10 days after shipping then please contact us.