Currently our average delivery time in India is around 4 days and outside of India is 18 days.
You will get an email and SMS with the tracking details as soon as the product is shipped. You can also track your order by logging into you Craftsvilla account.
We deliver to over 100 countries globally including USA, UK, Australia and Canada
We have a 100% Buyer protection policy wherein you can return the product for any reason whatsoever. You can ship it back to us within 7 days and get a full refund
Just email us your complaint with order number within 7 days of receipt of the product. You can also login to your account and raise a dispute from there. We will pickup up the product from your doorstep if the pincode is serviceable. In case we can’t pickup, our team will reply to you with an email, containing instructions and return shipping address to which you need to send back the product within 10 days.
If you wish, we can offer you a redeemable voucher worth the refund amount for future purchases. Else we can also refund the entire amount back to your bank account without any deductions along with Rs. 100 for return shipping.
Cash on Delivery
Net Banking, Debit cards/ Credit Cards (Visa, MasterCard, American Express, Diners Club cards accepted)
International Credit Cards
Immediately after you make a purchase, an invoice with your payment details and a unique payment ID will be sent to you. In case of any issues, our customer care would be happy to help you.
You pay through our secured Payment Gateway and all data is transferred through high level encryption technology. We guarantee your payments are 100% safe with us and the details are never shared with anyone during the payment process.
Add beauty to your hands with this Palakka bangle. The green stones known as palakka are popular in the Malabar region of Kerala. These bangles are worn on auspicious occacions. Make these bangles a routine accessory and turn every day into a special day.Size:2.4, 2.6, 2.8 Company policy on Returns, Exchanges, maintenance :
1. The original Invoice must accompany the item that you want to return and do drop us an email as to why you are returning a particular item. This only helps us improve our product.
2. The item must be returned in its original condition, unworn and unaltered in any way.
3. The Security Tag attached to the jewelry must not be removed. If the Security Tag is removed from the jewelry, the merchandise is not returnable or exchangeable.
4. Items that have been worn and damaged due to client negligence cannot be returned.
5. If there was an error made on our part, we will happily exchange your order.
6. If you received a free gift with your order, you must also return the free gift or you will be charged the purchase price of the free gift. This charge will be deducted from the credit applied to your account.
7. All products are completely handmade and minor discrepancies only authenticates.
8. All Damini Jewellery will be polished free of charge, and minor damages can be repaired anytime. However the courier charge is to be borne by the customer.
9. We cannot replace an item that is damaged due to regular wear and tear.
10. For jewellery maintenance, refer to the leaflet that accompanies each piece of Damini Jewellery.