Shipping by Craftsvilla
Packaging, Shipping and Delivery
All items are carefully packaged at our warehouses - as to avoid any form of damage. We ensure the package is water proof with plastic wrap.What are the delivery charges?
Craftsvilla provides free delivery on most items in india. Some items may have shipping depending on the nature of the product. For international shipping flat Rs. 500/- (~$10) is charged as delivery charges on below Rs. 3750/- (~$75) order. On order above Rs. 3750/- (~$75) shipping is free.What is the estimated delivery time?
The estimated time of delivery is within 7 working days for domestic orders. All orders get shipped within 48 hours from our warehouse and within 72 hours from the Seller’s warehouse.How will the delivery be done?
- We process all deliveries through reputed courier companies like Bluedart, Aramex, AFL, DTDC, DHL and Fedex.
- If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Does Craftsvilla deliver internationally?
Craftsvilla does deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use DHL and FEDEX to deliver your shipments safely and timely to you.How can I track the delivery of my order?
All Craftsvilla items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order.Who bears the Octroi ?
Nagpur , Sangli , Dombivili , Nasik , Mumbai , Pimpri & Chinchwardi , Kothrud (Pune) , Ahmednagar , Pune , Akola are Octroiable cities. Any applicable octroi will be payable by the customer. Please pay Octroi to the courier company if requested by them in these cities. Craftsvilla.com is not responsible for any octroi payments.
“Received my order today :) the handwritten note and the free candles were a pleasant surprise!! thank you :) looking forward to a lot of amazing stuff and a lot of shopping :) ” - Khushboo Sharma